InstantDocs

InstantDocs

Integrations

Integrate Front

Integrate your Front account with Instant Docs using API token or OAuth.

Let's do it together!

Step 1: Access Knowledge Gap

Go to the Knowledge Gap in Instant Docs and click on Connect.

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Step 2: Select Knowledge Base

Select your Knowledge Base and click Next.

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Step 3: Choose Front Tab

Choose the Front tab and click Next.

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Step 4: Choose API Token Method

Select API Token for connection.

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Step 5: Create API Token

Go to your Front dashboard, navigate to Developer Settings, and select API Tokens. Create a new token.

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Step 6: Copy API Token

Copy the API token using the copy button and paste it in Instant Docs, then click Next.

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Step 7: Verify Connection

Your Front app is now connected to Instant Docs, and the inbox will be populated from the Front app.

Step 8: Start Finding Gaps

Click Next to begin finding gaps related to your inbox.

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Step 9: Choose OAuth Method

Select OAuth integration by clicking on the connect button and then Next.

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Step 10: Authorize OAuth

Click on Front, choose OAuth, and click Next. Authorize the access request.

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Step 11: Complete OAuth Flow

After authorization, you will be redirected back to the initial page, confirming that the OAuth flow is completed.

Step 12: Verify Integration

Check the connected account and verify that your inbox is visible.

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Step 13: Start Finding Gaps

You can now start finding gaps using the integration.

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Troubleshooting

Connection fails.
Ensure your API token is correctly copied and pasted.
OAuth authorization issues.
Check your Front account permissions and try re-authorizing.

FAQ

Can I use both API Token and OAuth?
Yes, you can choose either method to connect.
What if my token doesn't work?
Regenerate the API token and try again.

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